Angkor Wat
Eugenia Koh wearing a blue dress

Eugenia Koh, Head of impact and sustainable investing at Standard Chartered

Eugenia Koh believes that while philanthropic support is essential, capital markets must help to close the funding gap for global sustainable development goals. Here, Koh, head of impact and sustainable investing at Standard Chartered, speaks to Samantha Welsh about current trends among next gen investors and how they are influencing their families to become more sustainable

LUX: Which sectors are your UHNW next generation clients eyeing post-pandemic?
Eugenia Koh: We find that they are particularly passionate about entrepreneurship and sustainable development. We conducted a thought leadership survey at the height of the pandemic, which found that clean water and sanitation, good health and wellbeing, climate action, quality education, and zero hunger were among the causes of highest importance to investors.

LUX: Does this growing preoccupation with ESG have any intergenerational repercussions?
Eugenia Koh: There are increasing demands on the next generation of clients globally as they navigate a wide range of fast-moving challenges which may be very different from those that their parents face. The resilience and increased interest in sustainable investment during the pandemic has helped some next gen investors with educating their families on the topic. One of them had his sustainable portfolio outperform the family’s main portfolio, and this has changed the family’s view to be more receptive to exploring sustainable investments and how they can help with better risk management and performance.

Deforestation in California due to the wild fires

LUX: How easy is it to measure the performance of ESG investments?
Eugenia Koh: It is important not to be overly simplistic in using performance as a marketing tool as not all ESG investments outperform, depending on the strategy used and depth of ESG integration. When linking to performance, the concept of materiality is key. Not all ESG factors are equal and material: ‘E’, ‘S’ and ‘G’ factors differ based on industries. Take, for instance, airlines: their material ESG factors would include fuel efficiency, carbon emissions and health and safety practices, which would have a bigger impact on bottom line and consumer expectations as compared with such issues as child labour. Material ESG factors have a potential impact on financial performance, either in influencing value creation or destruction.

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LUX: How do you foster a sense of community among participants of the Future Global Leaders Programme?
Eugenia Koh: We keep the experience intimate by keeping the number of participants small, but diverse. Our next gen clients come from a variety of backgrounds: some are entrepreneurs themselves; others are involved in their family business, or are doing something completely different. They appreciate the opportunity to discuss topics that are close to their hearts.

A garbage slum

LUX: What’s your go-to advice for next gen investors?
Eugenia Koh: To be clear on their objectives. Just as investors demand rigour in their traditional investments to achieve their financial objectives, they should likewise be clear about their impact objectives and the best approaches to achieve this.

LUX: How can investors avoid fraud, greenwashing and Covid-washing?
Eugenia Koh: Investors should ask their advisers about the ESG strategies of the companies into which they are investing, as well as learning about how ESG factors are integrated into the fund manager’s selection process. At Standard Chartered, due diligence is an important part of what we do. We have launched ESG Select, our in-house review framework, to better support clients in their selection of high quality ESG products with a strong performance track record.

Read more: Deloitte’s Jessica Hodges on Sustainable Investing 

LUX: Tell us about Standard Chartered’s sustainable development goals.
Eugenia Koh: We contribute to raising standards across the world and support the fight against climate change while playing our part in reducing poverty and global inequality. For instance, we are contributing to climate action and clean affordable energy with our commitment to provide project financing services for $40 billion of infrastructure projects that promote sustainable development. We are also looking to raise $75 million for our foundation, Futuremakers, in order to reach 50,000 young people, micro and small businesses to reduce inequalities.

Angkor Wat

Angkor Wat, Cambodia

LUX: What drives your own passion for sustainable, responsible, impact investing?
Eugenia Koh: I remember going to Cambodia as a youth with my church group to engage and help the community there and being struck by the poverty, especially in one of our trips to a garbage slum. My friends and I decided to make an annual trip there to continue engagement with the youths we had befriended, and one of my friends eventually moved to set up a social enterprise in Cambodia. That was my first experience with impact investing and leveraging business to uplift families out of poverty.

My [subsequent] experience in grant-making and CSR has helped me see that while philanthropic support is essential, there is also a role that capital markets and finance can play in sustainable development. There remains a significant funding gap in achieving the [UN] Sustainable Development Goals — the annual financing gap to achieve the SDGs by 2030 currently sits at $2.5 trillion — and we need the private sector and finance to play a role in contributing towards this. I am excited when I come across clients and investors who are passionate about contributing towards this, and to be able to help them in their journey.

Eugenia Koh is Head of Sustainable and Impact Investing at Standard Chartered Bank

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Reading time: 4 min
man giving speech on a stage
Headshot of man in blue shirt

Alexandre Mars is the Founder & CEO of non-profit foundation Epic and the Founder of Paris-based VC fund blisce/. Image courtesy of Epic

French entrepreneur, author and philanthropist Alexandre Mars founded nonprofit organisation Epic in 2014 to help change the lives of disadvantaged young people around the world through individual and corporate donors as well as partnerships with other social organisations. As part of our ongoing philanthropy series, he speaks to Samantha Welsh about the importance of encouraging people to give more often, building a strong team and putting in the hours to achieve success

LUX: When did you start your first business and what made you do it?
Alexandre Mars: I started my first business at 17 years old by organising concerts at my high school. While I didn’t have the natural ability to become a professional athlete or movie star, something about entrepreneurship resonated with me.

The goal was never just to make money. It was about what to do with that money – a means to an end. Growing up with a mother that instilled values of altruism and solidarity in me from a young age, I knew that I wanted to give myself the necessary resources to protect my loved ones and then help others in need around the world. This first business was a first step toward realising that mission. I earned enough money to buy my first computers and that’s how my career as a tech entrepreneur was born.

Follow LUX on Instagram: luxthemagazine

LUX: Why did you pivot from serial entrepreneur to successful philanthropist?
Alexandre Mars: I’d actually consider that it was more of a continuation than a pivot. As I mentioned before, it was always my goal to help those less fortunate. It just took me a bit longer than expected to generate the means of being able to do so on the scale I hoped.

When I was ready to create Epic, my foundation, I still came at it from a very entrepreneurial perspective. In fact, a close friend of mine asked me an essential question as I embarked on this new venture: ‘What’s your uniqueness?’ In other words, how could I help others in ways that someone else couldn’t. Entrepreneurship is what I know best, so I built Epic like my previous startups, methodically and always with market needs in mind.

Working with young people can make for the most measurable outcomes. We know empirically that intervening early on is the most effective way to change life trajectories. That’s why we’ve decided to specialise in helping children and young people aged 0 to 29 years old.

Disadvantaged youths can come from anywhere, whether it be halfway across the world or in our own neighbourhoods. While the specific issues may vary from physical safety and job prospects to education and healthcare access, the overarching injustice remains the same: no one should be denied the opportunity to live their life to its full potential just because of the circumstances of their birth.

children's charity

Alexandre Mars in Mumbai. Image courtesy of Epic

LUX: Tell us about Epic.
Alexandre Mars: Epic is the culmination of deep market research into the philanthropic sector and the solution to three major obstacles to charitable giving: lack of knowledge (about who to give to), lack of trust (that the funds would be put to good use) and lack of time (to do the necessary research).

Our vision is a world in which every child and youth has access to safety, empowerment and equal opportunity. Our mission is to find, select, back and monitor high impact charitable organisations in order to catalyse their impact on underserved children and youth, and the systems affecting their lives. We are able to effectively fund them thanks to our donors who pool their resources together via our platform.

There are currently 26 organisations in the Epic portfolio worldwide, working on essential issues like access to healthcare, employment, education and physical safety. To date, we have raised $30 million.

What sets Epic apart is the robustness of our methodology that promotes transparency and accountability. From the outset, Epic has had a rigorous selection process to ensure trust and confidence. We curate a portfolio of high-impact, mid-size organisations addressing the complexity of issues affecting children and youth in a select number of countries, through a thorough and cutting-edge sourcing, vetting and monitoring process.

Another important factor is timing. We intervene at a stage in these organisations’ development when our support is the most transformative, allowing them to scale and have an even greater impact on children and youth.

Read more: Alia Al-Senussi on art as a catalyst for change

LUX: You are the enfant terrible disrupting traditional philanthropy, yet you build great teams. How do you go about that?
Alexandre Mars: Whether at Epic or any other startup I’ve founded, an undeniable key to success has been building the right team. And it starts with humility: you need to evaluate your strengths as well as your weaknesses, and hire for those needs.

For example, I built my career in the tech space, but I don’t know how to code. I surrounded myself with talented, passionate people. But it’s not enough to hire them. You need to have trust and give them autonomy to do their best work. It sounds like a simple formula, but it really works.

LUX: What issues around methodology come up most frequently in conversations between your NGOs?
Alexandre Mars: One of the interesting things that comes up often is how we measure success. We have been working hand in hand with our portfolio organisations to define a specific set of KPIs that they report on and that are tailored to their issues areas and strategy, for example: academic success rates or job placements. It’s a very interesting data-driven process that enables Epic to understand organisations’ performance in the context of their own success metrics as well as in the context of our centrally defined framework.

LUX: You have ‘skin in the game’ and pay all operating administration costs yourself – what are your expectations of companies and individuals who give and outsource to Epic?
Alexandre Mars: Two words: involvement and trust. We make sure that donors are very engaged throughout the giving process and that they’re able to follow their impact. Thanks to our thorough monitoring that brings accountability, our donors are more likely to continue giving. It’s a virtuous circle. This relationship of mutual confidence keeps our donors coming back year after year.

I also ask our donors to move away from certain outdated views on philanthropy, and to understand that impact and success cannot always be boiled down into quantitative terms like the number of children served per euro spent. Our organisations are dealing with a complex set of issues, and change takes time, as well as precise methods of measuring and understanding those outcomes. But you are right, I do have a lot of skin in the game so that 100% of all donations are sure to go directly toward changing lives.

Man posing on chair on paris streets

Image courtesy of Broadsoft

LUX: How has your approach guided your selection of partners in diverse regions and cultures?
Alexandre Mars: Our methodology takes into account 45 criteria in three categories: governance, impact and operations. It was developed by our team that draws on experience from both the non-profit and private sectors. For example, we’ve integrated best practices from the venture capital sector and evaluate organisations as if we were investing in a tech startup, looking at factors like growth potential, the quality of the leadership and most importantly, the organisation’s ability to create changes in the lives of the children and young people they serve.

The principles of our selection process drive at an understanding of how an organisation fares against an objective set of criteria. By looking through the lens of each organisation’s internal and external contexts, we are able to look at a worldwide set of organisations operating on vastly different issues and across varying social, financial, operational contexts. Interestingly, we do observe a certain universality, to an extent, in these organisations’ frameworks.

LUX: What corporate structures are most open to outsourcing their philanthropy to optimise returns?
Alexandre Mars: We work with corporates, but also foundations and individuals. One of the most frequent reasons they choose Epic is because we address three major obstacles in charitable giving: lack of trust, time, and resources. This is especially true when it comes to funding organisations that are in other countries than where the donor is located. We are a sort of one-stop-shop that they can trust.

Furthermore, I believe that people go through Epic to support children and youth because they have confidence in our model that focuses on strategic philanthropy. We look for impact and have developed a cutting-edge selection and monitoring methodology to ensure a certain return on investment, to borrow a term from the business world. It’s quite innovative, which explains why Harvard University did a case study on the Epic model in 2019.

Read more: Michelin-starred high altitude dining in Andermatt

LUX: To the average person, charities want to get more people to give, whereas you want people to give more often. Why?
Alexandre Mars: Our experience has shown that charitable organisations benefit from having a stable source of funding, rather than volatile ups and downs throughout the year. It allows them to more effectively plan and allocate resources to those they serve. That’s why our model is centred on multi-year unrestricted funding, giving organisations the stability and autonomy to do what they do best. We encourage companies and individuals to make giving a habitual action and embed the social good in a way that fits seamlessly with their personal situation or business model.

The form this solidarity takes will vary from case to case. For example, we’ve worked with Société Générale on a simple yet innovative solution that allows the bank’s corporate clients to round-up foreign exchange transactions and donate to Epic. And for entrepreneurs, we created the Epic Pledge whereby they commit to donating a percentage from the future sale of their company.
You are mission-driven, so how do you control social media to deliver success?

LUX: How does blisce/ fit into your current vision?
Alexandre Mars: At my growth stage venture capital fund, blisce/, we support mission-driven entrepreneurs to build global consumer technology companies like Spotify, Pinterest, Headspace and Too Good To Go. So we’re approaching social impact from another angle, but it’s absolutely core to our collective vision.

Finance can be a powerful tool and, if yielded responsibly, can be a force for good. That’s why we’re committed to working with our portfolio companies to improve their (and our own) environmental, social and corporate governance measures. For example, our term sheet includes two non-negotiable clauses for ventures: an agreement to carry out an ongoing ESG evaluation every 12-18 months, as well as a commitment to interview at least one diverse profile for every open senior leadership position. Our team has committed to donating 20% of its carried interest revenues to Epic, so it’s really a virtuous circle between my investment and philanthropic activities.

As a testament to these engagements, we’re very proud that blisce/ recently became the first B Corp certified growth stage VC fund in the E.U.

LUX: How has this vision developed and what projects are you looking forward to over the medium term?
Alexandre Mars: It is my view that solidarity and sharing are going to become increasingly essential, and that we can no longer rely solely on public support if we are to address the challenges we face such as rising inequality, climate change, lack of diversity, gender inequality. We need the participation of the private sector and an engaged citizenry as well.

In the near term, we will be doubling down on our strategies at Epic and at blisce/ to identify and support exceptional social organisations and mission-driven companies that positively contribute to our communities and planet. I’m thrilled by all of the determined social entrepreneurs I meet on a daily basis, and look forward to announcing those that we’ll be backing soon.

LUX: Has Covid accelerated how you do things?
Alexandre Mars: In my opinion, Covid has accelerated a trend that has been building for the past several years. I’m old enough to remember how different the world was just 20 years ago. People viewed success differently: it was about the number of zeros in your bank account, about having a corner office and a company car. Today that’s all changed, especially with the arrival of the millennials and Gen Z. Today, we know that real fulfilment and purpose comes when you put that material success toward realising your mission, whatever it may be.

Covid has only reinforced this evolution, as it has given many of us time to pause and reflect while also exposing the ever-widening rifts in our societies. So in terms of how it’s changed things for us at Epic and blisce/, I can’t recall a time when we’ve seen such an outpouring of support from across the board, or so many entrepreneurs for whom combining purpose and performance is an automatic must-have. It gives me reason to believe in the work we’ve been doing and to be optimistic about the future.

Image by T.G. Herrington

LUX: What lesson did you learn with a start-up as a teenager that you will share with your own kids?
Alexandre Mars: Entrepreneurship, including my first venture, has taught me so many lessons over the years. That’s part of the reason I wanted to write my recent book on the subject (it’s out in French now under the title OSE ! Tout le monde peut devenir entrepreneur, and the English translation is coming soon).

If I had to pick just one piece of advice, I’d emphasise the importance and necessity of hard work. Luck and natural ability only account for a small fraction of success. What will set you apart is outworking the competition, which will inevitably require sacrificing other activities such as going to the movies, coffee breaks, and weekends with friends. You won’t be able to do everything and work hard at the same time. That’s the harsh reality of it.

In my book I talk about Canadian journalist Malcolm Gladwell and the 10,000 hour theory he popularised. He explains how, in any discipline, 10,000 hours of practice is required to achieve the level of world-class mastery. This theory is based on the experience of three psychologists in observing violin students at the prestigious Berlin Academy of Music. The results were surprising: future international maestros each had reached 10,000 hours of practice; good violinists reached 8,000 hours, and future music teachers did not exceed 4,000 hours.

To take another example: when the Beatles were successful in 1964, supposedly coming out of nowhere and taking the world by storm, in reality they had exceeded 12,000 hours of rehearsals and concerts. They didn’t just appear overnight.

And as a last piece of related advice, I always remind my children about the importance of having a mission. In the end, having a sense of purpose is what brings true satisfaction, plus it will sustain you on your arduous but rewarding entrepreneurial journey. When you wake up in the morning with something bigger than yourself on your mind, you’ll find the motivation you need to succeed.

Find out more: epic.foundation

Samantha Welsh is a contributing editor of LUX with a special focus on philanthropy.

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Reading time: 13 min
Chinese business woman
Chinese business woman

Dr. Li Li is Vice Chairman of the Board of Directors of MEBO Group

Li Li is a woman on a mission. Taking over her husband’s Beijing-based medical company MEBO after his unexpected early passing a few years ago, she has built it into one of the most significant and serious players in the rapidly developing field of regenerative medicine in China, the US, and beyond. While her business, which has dual headquarters in China and the US, has built partnerships with the likes of Harvard University, she is also on a personal crusade to increase cultural understanding and links between East and West, as LUX discovers

LUX: You have won many awards as a female entrepreneur. What are the challenges that you faced?
Li Li: The lack of access to market information is a challenge for many women entrepreneurs. Secondly, the speed of social development is constantly accelerating. So women entrepreneurs constantly need to learn and absorb new professional knowledge to cope with the changing external environment.

The next generation of women entrepreneurs in China need to become more open-minded, more pattern-oriented and more world-oriented. I also welcome women entrepreneurs from all over the world to join us in building a platform of win-win cooperation.

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Also important is to set up an industry role that people can use as a reference. MEBO has been committed to public welfare, including international public welfare, for more than 30 years. I hope the next generation of female entrepreneurs can further enhance their sense of social responsibility and make more contributions to society, while promoting the development of enterprises through this way.

Women are the symbol of warmth and love. There is a good conjunction between public welfare, responsibility and femininity. Female entrepreneurs should reflect this in their own power and method of working.

woman at horse racing

Li on the occasion of her receiving the Barony of Yair at Royal Ascot in 2019

LUX: You have a focus, perhaps unusual in China, on developing international relationships with institutions all over the world. Why?
Li Li: Good international relations will bring new vitality to enterprises. Currently, MEBO has established cooperation with more than 70 countries and regions. The world is becoming more and more integrated, the establishment of friendly international relations is important. It is important also for business to further enhance the connection among the people of the world. We can enhance the trust among people of all religions and beliefs, and this will improve the quality of life.

In MEBO Group we have been working on the worldwide development of regenerative medical technology in burns, wounds and ulcers. My husband, Professor Rongxiang Xu, founded this technology. Now, I am leading MEBO to introduce it around the world. This technology will bring life hope to more people from all over the world.

Read more: Fashion superstar Giorgio Armani on his global empire

LUX: How did you develop MEBO Group and what challenges did you face in this process? Why did you switch from medical technology to life sciences?
Li Li: We experienced numerous difficulties and risks while growing MEBO, and our success could not have been achieved without the efforts of the MEBO team and the help of friends throughout the world for more than 30 years. It is inseparable from the worldwide trend of life science development. During the process of development, we worked hard to explore the wet treatment for burns and developed it into a systematic and complete science of human body regeneration and recovery. We encountered a lot of challenges such as the change of the national system, the upgrading of the market structure, the clinical transformation of science and technology, diversified demands for products and in-depth research and development.

Life science is a young discipline, it promotes the improvement of life quality and progress more comprehensively and sustainably. The development of this discipline cannot be separated from more
in-depth scientific research, and R&D is the engine of the new field. Professor Rongxiang Xu proposed the concept of insitu regeneration that has opened a new world in regenerative life science. In this new field, we have accelerated the pace of diversified development and research. We are cooperating with Harvard Medical School, the University of Chicago, the University of Southern California, Massachusetts Institute of Technology, and Caltech (among others in the US), as well as Nankai University, Shandong University and Binzhou Medical College in China to carry out regenerative life-science research, accelerating the implementation and transformation of innovation and products.

man and woman

Dr Li Li with former US president Bill Clinton

LUX: How important do you think innovation is in business?
Li Li: Innovation is the soul of enterprise’s survival and development. Also, it is an important source of business improvement. Innovation in the commercial area could not only bring new products to people, but also change ideas and culture. Innovation plays an important role in improving product quality and also in implementing a strategy of product diversification.

At the same time, only through innovation can an enterprise form its unique brand advantage, improve its organisational form and management efficiency, continuously adapt to the requirements of economic development, and further promote the prosperity of business.

MEBO has changed from a single product structure to a various product structure, including medicine, cosmetics, medical equipment, health products and food, while moving into international markets. These all represent the importance of innovation.

Read more: How Hublot’s collaborations are changing the face of luxury

LUX: Do you think Chinese companies get enough recognition in the world?
Li Li: Since China’s modern industrialisation started relatively late, it may not have stood at the same starting line as developed countries.

However, since entering modern times, China’s development has been phenomenal and has opened the door to the world. Chinese companies are constantly going out into the world and becoming bigger and stronger. MEBO itself now covers more than 70 countries, regions and markets. We have more than 70 domestic and international patents.

LUX: What is your long-term relationship with California and the United States?
Li Li: I started to promote the regeneration business of our group in California in the early 1990s. California is now my second home and an integral part of my life and business. We have dual headquarters in China and the United States, so the US is very important to me in terms of business development and social relations.

US presidents

From far left: Dr Li Li with Kevin Xu, Laura Bush and George W Bush

LUX: Where else is important to you?
Li Li: Britain and MEBO have strong roots. As early as October 1999, my late husband’s special report into wounds sparked great attention from a renowned British expert in wound repair, Professor Mark Ferguson of Manchester University. In 2000, Professor Mamta Shah, the British consultant children’s burn and plastic surgeon, at the University Hospital of South Manchester, and honorary lecturer of the school of biological sciences at Manchester University, came to China for a five-day investigation into the basic research on and clinical application of wet burn treatment technology.

British scholars and medical experts have had increasingly frequent contact with MEBO. Academic exchanges and cooperation are also gradually increased. Last year, we had an in-depth communication with the University of Oxford and the Royal Pharmaceutical Society. In June 2019, my colleague Kevin Xu and I attended the third Rhodes Ventures Forum at Rhodes House, Oxford University. We discussed Oxford as a possible first venue for the Clinton Global Initiative University Conference outside the US.

LUX: You also have interests in the entertainment and film industries…
Li Li: I have had a strong interest in art since I was a child. Now the development of the cultural industries is flourishing, so I also pay close attention to the development of the entertainment and film industries in particular. I have good friends who work there and I continuously support the development of film, culture and art. I also follow trends in the cultural industries, trying to inject new blood!

LUX: Tell us about the Boao Forum for Asia, and your work in NGOs and charity.
Li Li: The Boao Forum for Asia aims to build consensus, promote cooperation and spread the voice of Asia. From March 26 to 29 of 2019, I attended the 18th Boao annual conference for Asia in Boao, Hainan Province, at which Chinese premier Keqiang Li delivered the keynote speech. The forum focuses on the open world economy, multilateral and regional cooperation, global governance, the progress of science and technology, and politics, diplomacy and security in the frontier of hotspots in the fields of education, culture and people’s livelihood issues.

All of these are important to an entrepreneur. I have always thought of myself as a mission-driven entrepreneur who actively engages in public welfare. We have launched foundations in the US and China that support technological development, disaster relief and public life rescue, academic promotion and research on regenerative medical technology, and professional training for doctors at the grass-roots level in the three fields of funding, academic research and training.

We are also involved in public welfare action, such as the United Nations Every Woman Every Child Partnership Network Life Regeneration Action Programme, to help people in Asia, Africa and Latin America.

LUX: Do you have hobbies? What do you do to relax?
Li Li: My hobbies are reading, spotting new trends, discovering talent, getting to know diverse cultures, and so on. I relax by watching movies, listening to music and exercising. I want to experience the power of nature and humanity, to feel life, and in order to improve myself to improve the quality of all human life.

Find out more: mebo.com

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Reading time: 8 min
Panel discussion held by YPO with speakers sitting on stage
Panel discussion held by YPO with speakers sitting on stage

One of the panel discussions at the YPO Edge global leadership conference in Singapore in 2018, an annual event that brings together nearly 3,000 business leaders

The YPO may just be the most influential organisation in the world that most people haven’t heard of. An association of major business owners and chief executives spanning Asia, the US, Europe, Africa, South America, Australasia and the former Soviet Union, it is part high-end networking forum, part extended family. It is notoriously difficult to join, and those who are in say its discussion groups, events and networks have transformed their business and, sometimes, their personal lives. LUX Editor-in-Chief Darius Sanai hears some insights from YPO members in Asia

Portrait of Joelle Goudsmit, CEO of Dimension-all Group, Philippines

Joelle Goudsmit

Joelle Goudsmit, CEO of Dimension-all Group, Philippines

YPO member since June 2012

LUX: How did you first come across the YPO in the context of your business?
Joelle Goudsmit: I took over the family company when I was 24, because my mother passed away quite suddenly. I had a liberal arts degree that I enjoyed but it did not really prepare me for working in construction and scaffolding, the family business in the Philippines. A degree in economics and Japanese literature does not prepare you for negotiating with contractors.

I was talking to someone in Hong Kong, who asked whether I’ve ever heard of this group called YPO and said that I really should join. I was a bit suspicious, as she was a random
person in my yoga class, so I answered that I was a bit overwhelmed just then and that I didn’t have room for anything else. Then YPO came up in a business context with several other people across Asia. So, I joined when I was 30, when there was critical mass with lots of people who were around my age, and it was wonderful.

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Leading a company is really quite lonely. You don’t necessarily have peers at work, you have colleagues who work for you. That’s a very different dynamic. When you work in a family business, there can be complications because the work tends to come home and your family then becomes stakeholders first, not necessarily family.

Your YPO forum does not have a vested interest in your business, they just listen, they are peers, and tend to be willing to share. Looking across the organisation, the common denominator is that the people come in with a willingness and a desire to constantly learn throughout their lives. I personally think that it doesn’t matter how challenging work gets, there is a point at which one gets a little stupid doing the same thing over and over. It’s much better t go to a YPO event to unplug, get inspired, and get new energy in order to bring that drive and inspiration back to work, and to maybe look at problems in a different way.

LUX: When you joined, did being a member help your business in specific ways?
Joelle Goudsmit: Yes, I have a number of examples of where I received unbelievable business support. When I purchased my first company, I was trying to find out about the business as quickly as possible. I decided I’d be doing business development straight away, not to be the CEO, just to go out, meet with potential clients and see whether the business was truly viable.

YPO has chapters and networks. The networks deal with your current interests , whether they be business or personal/social. I joined the deal network, I was quite active with them, and they organised these sessions around the world where you went in and met with a group. You were open about what your company needed at this point and whoever was in the room would volunteer leads for you or they could suggest someone they know or a chapter mate or someone in your realm. I remember I was in Dubai at that point and was looking for potential strategic partners. I put my need out to the table and really wasn’t expecting anything. Someone at the table goes, “come speak to me at work tomorrow”. They became my first client I acquired on my own for the company, and it was a wonderful “Phew! This company is viable” moment. It gave me a lot of confidence and hope for that company. That came out of YPO and has repeated a lot of times ever since.

I recently had breakfast yesterday with someone I met through YPO. Previously, he had a work colleague he had sent to the Philippines who needed emergency medical care. He didn’t know what to do, so he had sent a message out to the network. We responded and we were able to make a phone call to someone who owned a hospital close to where the man was, and was able to get him the right care.

So, at breakfast recently, he mentioned he was going to Kazakhstan, and I mentioned I’d like to explore potential business opportunities in Kazakhstan. So, he is phoning people to make introductions. You never know where these will lead, but it saves you having to go into a country that is very foreign, where you don’t know anyone. It’s a huge deal.

Audience at a YPO conference

Delegates at the YPO Edge conference in Singapore, 2018

Portrait of Asian businesswoman Jennifer Liu

Jennifer Liu

Jennifer Liu, Hong Kong-based owner of The Coffee Academics and founder of HABITŪ, Asia

YPO member since May 2017

LUX: Why did you join the YPO?
Jennifer Liu: When your entrepreneurial businesses reach a certain international scale, the YPO makes great sense, in terms of forming an alliance with other business friends and understanding the business environment.

I have not been a member for long, and I am getting active; for example, there is a very interesting event where YPO members in Hong Kong and the region visit the Greater Bay Area of China [the region connecting Hong Kong with mainland cities such as Shenzhen and Guangzhou]. YPO has a very selective process for its members. The calibre and the sophisticated mindsets of the people set it apart. I believe there are fewer than 100 members in Hong Kong. I went through three interviews.

LUX: What kind of questions were you asked?
Jennifer Liu: They want to know if you really are the person who makes all the important decisions in your company. Whether you’re an entrepreneur or a top manager. And whether or not you can impact your company and the city or the world, one way or another both in the business world or the charities space.

Read more: Tips for a successful application to one of London’s most exclusive members’ clubs

LUX: You have been a member for less than two years ; how has it been?
Jennifer Liu: I love it. There are the very senior members who have seen it, done it, and they have all the words of wisdom. They have so much to share and for us, coming into this point in time where you’re no longer a young business person and you’re quite big, but you still have a lot to work on and to learn about, YPO has that resource of some of the best talents in town and also in the region or in the world, to openly and safely provide suggestions or networks. So, I think, in a way, when we come out and we say we are YPOers, it immediately means a certain standard, in terms of trust, respect and confidentiality. And in YPO, there is no specific hierarchy. Everyone is equal, and we all share . When it comes to confidentiality, it very clear what is level one, what is level two, and you feel very comfortable to share things you can’t even share with your family or your spouse or your co-workers.

LUX: In what way is it useful for your business?
Jennifer Liu: It’s very useful for me as person to have a safe environment to open up and to know people and to know what’s going on in Hong Kong or elsewhere in the world. It has a well-built system where we are not soliciting business between each other, but it’s a platform where we share useful and trusted information, both for business and personal matters.

Portrait of Matthew Boylan CEO of matador singapore

Mathew Boylan

Matthew Boylan, President and CEO of Matador Systems, Singapore

YPO member since October 2010

LUX: How has YPO helped your business?
Matthew Boylan: YPO has done two incredible things . Number one, it is an amazing security blanket because for a company like mine the only way that we can survive is to be able to support clients in more than one location. Our clients need to work with one supplier for their entire IT support strategy whether that is in Singapore, Vietnam, Australia, Korea or Japan. That means we need to have operations in all of those countries, meaning we have to incorporate a legal entity in those countries, meaning we have to navigate the rules and regulations that apply to employing permanent staff in those countries.

Before I joined YPO, one of the experiences that we had when we wanted to set up an office and incorporate a legal entity in China, we started talking to corporate consultants in Singapore who provided that service. The frustrating thing was that we would receive a quote from one corporate consultant for US$30,000 to incorporate in Shanghai, we would receive another quote for US$300,000 for exactly the same service. You are going into a market that you don’t have much knowledge about or experience in, you have to put a certain amount of trust in third party suppliers, but it is very difficult if you have not been recommended to those third-party suppliers, you have to do your own diligence, your own research.

You completely bypass the entire process by being a YPO member. All you need to do is pick up the phone or send an email, in this case it was to a YPO member who is based in Shanghai, and ask, “Can you please provide me with a recommendation to a corporate consultant who you have done business with, who you can trust, who you know will be able to support our needs in Shanghai?”. You know straight away that you can trust whoever they recommend. No matter where you are doing business you know that through the YPO network you can receive trustworthy and credible recommendations to third parties you need to rely on.

Read more: Inside Bangladesh’s Rohingya refugee camps

Number two – and this is so important in today’s business world – YPO allows you to conduct business at hyper speed.

I have been able to leverage off Matador’s expertise and infrastructure and resources to incubate and accelerate a lot of other different businesses. So, if you are looking for a manufacturing partner in a certain market, you’re looking for a distribution partner in a certain market, again you can leverage off the YPO network to actually source those.

One of my new businesses for 2018 was releasing a new product into the Japan market, we needed to source a manufacturer either in China or Vietnam, and through the YPO network I was able to source potential manufacturing partners within 24 to 48 hours. The two business partners who I am working with are based in Tokyo, who are not in the YPO, they have been struggling with this for twelve months with no progress, and they just said, “Matt, how did you do this?” I said it was through YPO and they were fascinated. Basically, within a 48-hour period I was able to source a manufacturer in Vietnam and also a manufacturer in China and in both cases, they were recommendations from YPO members in those respected countries. So, you can really work at speed, which is critical.

A speaker standing on stage in front of a large audience

A speaker at the YPO Edge conference in Singapore, 2018

Portrait of Asian business woman Noni Purnamo

Noni Purnomo

Noni Purnamo, President Director of Blue Bird Group Holding, Indonesia

YPO member since November 2003

LUX: You were one of the first female YPO members in your region.
Noni Purnamo: Yes, I was first introduced to YPO about 15 years ago by a good friend who is a very successful businesswoman, Shinta Kamdani. When I joined there about only like three female members in Indonesia, including her and myself.

LUX: How has the YPO helped you?
Noni Purnamo: YPO has help me grow all sides of my life. I went through the ups and downs of various challenges. When I was in my mid thirties I was faced with this challenge of how do you balance being a mother and being a business person at the same time. It was the busiest time of my business life, when you have the most energy and so many things to do, you have so many things to handle and yet you have to handle young children because that’s normally what happens when you’re in your early thirties . So, during those times I was really relying on the YPO network, YPO experiences and YPO learnings. I have really relied on the forum [where up to ten members get together and talk confidentially], I have been in the same forum for the almost 15 years now, and they know more about me than I do myself! They have been through all the ups and downs of my life and the good thing about sharing this in a forum is because of the forum’s rules – it’s strictly confidential and there is no judgement, you can only share.

That structure really helped. At one point I faced what was almost a depression, and I went to the YPO Life, which is a five- day course for members in Mumbai, and doing it I learned a lot about myself. It saved me from that depression.

I then initiated the mother/daughter retreat in Indonesia. YPO is one of the organisations where you can get help in all aspects of your life. Some organisations are purely commercial, some organisation are purely networking, with this you can have a family, you can grow with it. That’s what I have gained from YPO.

Portrait of CEO ASIA BUCCELLATI business man Dimitri Goutenmacher

Dimitri Goutenmacher

Dimitri Gouten, CEO Asia, Buccellati

YPO member since 2012

LUX: Why did you join the YPO?
Dimitri Gouten: In my previous company [the luxury goods conglomerate Richemont], we were doing an entrepreneurship award with a similar organisation. Some members went on to join the YPO and they recommended it. For many reasons. The first reason being the networking; with the YPO you are not seven degrees of important people, you are one or two degrees because you can really access entrepreneurs, bankers, investors, in a very quick manner. And then once you join, you have a lot of expertise available to you, and there are events where there are presentations on different subjects, so it’s like a university . You can be talking about the US economy one afternoon, then the singularity another afternoon, and AI. There are many subjects that are discussed at a high level and that are very interesting for all the members.

There are also events related to family, also events with children, because the whole point is about learning something – so you can learn something with your children, or you can learn something with your spouse, there are different kinds of events that are organised to promote business, family and personal life. That’s the holistic approach that it offers.

Read more: Rosewood’s flagship hotel opens in Hong Kong

It’s a later stage the YPO forum comes, which is when you have this group of people that we gather every month to talk about personal, business and family subjects which are shared in an environment that’s 100% confidential, where you have trust with the different people. And the idea is really for everyone to really express themselves, share their emotions, share their values, and you know, tell you stories, memories that happened to them in a similar case to what’s happening to you or friends of theirs.

The idea is never to judge you, never to give you advice, but to just give you some relevant information that they see could help you make your own decisions. So, it’s not about “Oh you should do this, you should do that”, it’s really an open forum, where everybody can share and everybody can take the most out of what they want. It’s never about “Oh, I have this problem, what are the solutions?”, it’s “I have this problem, I’m going to do a small presentation to my forum mates, my forum brothers, and we will see and they all share”.

One of them can be in a family business, one of them can be an architect, one of them can be in the printing business, or finance.

LUX: It sounds like the forum is something that doesn’t really exist elsewhere?
Dimitri Gouten: Yes, and it’s true that you don’t really find it outside this forum because it’s ruled by confidentiality and trust, and the other aspect is the quality of the people, because the people who are also recruited join the YPO because of certain criteria that are fixed by the YPO itself.

LUX: And you found it useful in terms of business and personal support?
Dimitri Gouten: Very useful. As well as the forum, you also have all the rest of the YPO network, that you can also contact for certain things. For example, I can ask if there is anybody who has experience in importing jewellery into China? You will find somebody, and then you will have some sharing of information if the person wants . That’s the whole idea of the organisation, that you share with others and you benefit from that.

For example, a few years ago, we went to Taiwan with a member of my forum and we met other, different companies that belong to YPO and studied their business models . So, you mix that with excellent food on the trip, and it’s a very interesting experience. We also went to Japan at one time where we saw a company making electric cars. In Asia the YPO is very powerful, you can quickly touch some entrepreneurs, and most of the time we share because we know what YPO is and we are willing to share.

LUX: Is there a mechanism by which contact happens?
Dimitri Gouten: Yes, there is a website where you have access to all the members worldwide. It doesn’t accept solicitation, so it means a member can’t call me and say, “Do you want to buy this?” But they can send me a message and say “I’m in this type of business and I’m in Hong Kong next week, could we meet for a drink?” And you trust them, you know that they are in the same organisation and they also follow the same standards.

For more information visit: ypo.org

 

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Reading time: 16 min
Colourful interiors of a living room with velvet arm chairs and illustrated walls
Colourful interiors of a living room with velvet arm chairs and illustrated walls

Home Grown is the latest members’ club to open in London aimed at business professionals

This month, a new members’ club opened its doors in Marylebone, London. Sister to Home House, Home Grown is geared towards the business elite and deep-pocketed investors. We speak to the collection’s Managing Director Andrew Richardson about mixing business with pleasure

Portrait of a man wearing a suit sitting on a sofa with magazines open on a table in front of him

Andrew Richardson

1. There has been a recent rise in members’ clubs offering not just first-class facilities but also the chance to join a professional community, why do you think this is?

With the private members’ club sector becoming increasingly competitive, there is obviously an evolution of niche offerings, with potential members seeking specific benefits to them. Perhaps it could be compared to the restaurant sector where we all look for specialist cuisines, themes and menus over general offerings.

Over the years and despite the changes we have seen in London’s club scene, what has remained evident is the sense of belonging fundamentally linked to members’ club. As operators of these establishments it is our responsibility to curate an inclusive environment where relationships flourish organically; this is equally as important in the contemporary business club, with individuals increasingly mixing business with pleasure.

Follow LUX on Instagram: the.official.lux.magazine

2. London is home to a wide variety of clubs, what makes Home Grown different?

Home Grown is a hybrid, combining the luxuries of a members’ club whilst answering the needs of a high growth entrepreneur. Our objective has been to create a community of likeminded entrepreneurs, who are on a sometimes challenging journey. Our members’ events calendar has been specifically curated to support the entrepreneur’s journey, particularly at a high growth stage. Our affiliates and strategic partners support in areas such a legal, wealth and finance, tech, wellbeing, strategy and HR have been aligned to facilitate business growth.

3. What excites you the most about the project?

Just the sheer enthusiasm of the entrepreneurs that are joining Home Grown. The fact that members are unashamedly able to talk business, share ideas and mix with their potential investors. We have also been extremely well supported by our ‘Rock star’ entrepreneurs and those that have been through the entrepreneurial journey.

Detail interior shot of an elaborately patterned wall with a lamp and velvet chair

Spread across five Georgian townhouses, Home Grown features 35 boutique bedrooms, a brasserie-style restaurant, study café, several bars, business lounges and meeting rooms

4. Do you think it’s important for members’ clubs to be selective about who joins?

In this case, absolutely, as the real value-add is in the richness of the community and the unrivalled networking opportunities. We have identified and selected key criteria ensuring a membership mix of predominantly high growth entrepreneurs, whose businesses have an annualised growth of 20% or more in either turnover or employees together with investors and performance business leaders.

Read more: Geoffrey Kent takes us on a journey into The Kimberley

Luxury interiors of a London members' club

Interiors have been designed by Russell Sage Studio

5. What are your top tips for prospective applicants?

Home Grown has been designed as a platform for individuals who not only work to live, but live to work. Applicants should be open and specific about what they are looking to gain from their membership from the application stage, in order to obtain the most value from their membership.

If you are serious about accelerating or continuing the high growth of your organisation, this is the absolutely the community for you.

6. What’s next?

With regards to Home Grown, we are currently looking at possibilities to bring the concept to some of the larger cities in the UK.

As a brand, we continue to look forward for opportunities to expand, which could be within the private members’ club or boutique hotel sector. We will continue to celebrate our eclectic membership through our expansion and retain the pivotal elements in the DNA of the Home House Collection; fun, conviviality and eccentric British excellence.

For more information on Home Grown visit: homegrownclub.co.uk

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Reading time: 3 min
Priya Paul, one of India’s most prominent entrepreneurs, is chairperson of the design conscious, luxury five-star boutique hotel group ‘The Park Hotels’. She is heir to the Apeejay Surrendra Group, owners of Typhoo Tea, and her determination, spirit for hospitality and flair for design awarded her India’s fourth highest civilian honour, the Padma Shri in 2012 (for her services to Trade & Industry by the President of India). The President of the French Republic granted her Insignia of Chevalier de l’Ordre National du Mérite (National Order of Merit) an Order of State.  Kitty Harris talks to Priya about the Indian luxury market, leadership and innovating whilst staying true to heritage.
entrepreneur priya paul

Priya Paul

LUX: Apeejay Surrendra Group has been running for over 100 years. How has the business evolved since it began?
Priya Paul: The family business started over one hundred years ago with my grandfather and my father’s brothers and the business was originally in steel – in steel trading, small manufacturing and then into steel production. It then moved into shipping. We do dry bulk cargo ships and shipping, and we still have that business.

Later we added businesses such as hospitality, tea, real estate, finance, logistics and a whole lot of other businesses. Right now, it is my brother, my sister and myself who run the business and the main sort of businesses are shipping tea. We are the largest producers of tea in the country and we own Typhoo UK. We also have a hospitality business, real estate, logistics and other financial investments.

Follow LUX on Instagram: the.official.lux.magazine

LUX: What is the greatest challenge facing a group with so many different branches of investment?
Priya Paul: Indian businesses have been more diversified and have responded to many of the needs that the country has had in terms of investing. Traditionally, a lot of Indian business houses have largely been diversified. Firstly, to respond to the different needs and industries that arose when India was in its early decades of birth. I think having a diversified list of assets has been quite good for us over the long term; sometimes one thing is a drag and in other times, another one is. Particularly in a large family it has been quite good, because everyone has their own space.

LUX: It’s a family run business, is this ever difficult?
Priya Paul: Our family business was much larger, until we split up in 1989. Since then it has been my brother, my sister and myself. My mother and one of my uncles were also involved the nineties, so at one point there were five of us in the business. As I said, the business is large enough for everyone to have their own space. Yet, we make a lot of decisions together, certainly in the larger investments or re-investing. Decisions are made by us siblings now, together, and I think as we’ve grown up pretty much in the same age we see a lot of the same things and our world view is very similar. It has been quite rewarding for us.

LUX: You began your career under your father, the late Surrendra Paul, what was the greatest lesson you learnt from him?
Priya Paul: I worked with my dad for about a year and a half before he died. I think my father was very disciplined and I could see that in his work and in what he did. I can’t say I’m as disciplined, but it is something I try to emulate. He was especially disciplined and so I learnt from that. He would say, “work hard and play hard, and enjoy life too”. So that is how I live my life.

LUX: You’re the Chairperson of Apeejay Surrendra Park Hotels – what is the key to its success?
Priya Paul: We are celebrating fifty years this year. It has always been a very young and vibrant company that reflected a contemporary aesthetic, even when it first opened in 1967. I would say my role has been to actually reposition and build it for a new generation of travelers and customers – both Indian and international. The success has really been to reinvigorate the brand, provide it with meaning and to position it as something that is far from ordinary. That’s my tagline: ‘anything but ordinary’.

LUX: The Park Hotels have new properties under construction, Chettinad (old palace conversion), Mumbai and Jim Corbett National Park – how do you decide on location and maintain the five-star level across so many properties?
Priya Paul: We have two brands now. We have one called The Park, which is a fifty-year-old, luxury, five-star brand with full service that’s routed in the design. When I go to look at a property, I want something from the interiors that I can create a unique identity with. Personally, it is very important for the space to be creative, interesting and not like any normal hotel you might see. The site and location are dependent on the type of city, as the city must be able to take that kind of hotel. We have now also launched a brand called Zone by the Park, which I call a design and price conscious hotel. Similar in essence to that of The Park, as they are still fun, lively and vibrant and remain a reflection of the local space. However, they are in smaller spaces in smaller cities and the hotel size typically ranges from 65 rooms to 300 rooms at most. The idea here is to create a vibrant, big-city atmosphere within a small city. Since that is what the smaller, growing, cities in India want and need. There is a whole aspirational class of customers that want a nice bar and restaurant with international food, as well as the local specialties. They want spaces where they can entertain and have their weddings.

LUX: How do the contemporary luxury boutique hotels (The Park Group Hotels) set themselves apart from the rest?
Priya Paul: I think it’s a combination of many things. We orchestrate the whole design and aesthetic of how the hotel looks; however, it is also how the hotel behaves. This is in terms of how the spaces interact and how the customer feels when they relax and are at ease in a place. There is still outstanding service, but our staff have been trained to deal with customers on a more equal basis and to be more relaxed and casual with them. It seems very simple now, but when we discussed it twenty years ago there was big kind of difference between how staff in a hotel would be treated by customers. There was a class difference and I think that has changed because hotels now attract younger service staff. I feel we have taken care to hire creative people with individuality, who are able to deliver that service in a different way. When we started talking about that around twenty years ago, that was quite a unique approach and that is the feel when you go into The Park. It is relaxed and casual and people are friendly. You have everything you might need and want, in an environment that is fun, creative and interesting.

Read next: The bohemian allure of Chiang Mai  

LUX: Is it important to hold on to heritage and tradition or to keep current?
Priya Paul: I think it’s a combination of two things. I am a firm believer that you need to know your culture and heritage and to preserve part of it, whilst allowing yourself to move forward. So, it’s a tricky balance. That being said, one of the hotels that we are currently restoring is in a palace. I firmly believe in heritage conservation and I believe this also applies to food. Twenty-five years ago we were not even exploring what our Indian food heritage was. But within twenty years, people have caught up and realised we are losing our grains, our vegetables, our techniques and our recipes. It is very important that we preserve those, but also that we move forward with them. Our food does not have to look the same for five hundred centuries. It has to evolve. For example, we host The Parks New Festival, which is a performing arts festival that now runs in six cities for a month – we started off in just one city! We do this because it’s actually for new performances not the old stuff, we want creatives to push and move forward. So how do you push comedy or music or dance? There’s that and I also think maybe it’s from my personal interest; you have to know your tradition, but we must still know how to move forward, explore and experiment.

LUX: How has the hospitably climate changed in India and how did you respond to these changes?
Priya Paul: We’ve always had a few very good luxury hotels because a lot of the palaces were converted. What’s happened in the last twenty five years, is many of the Indian brands invested in some great
properties and developed new circuits and new properties in lots of locations. A lot of the international brands have come in with their high-end brands, whether it’s Grand Hyatt and The Four Seasons. I think it has changed a lot. We have about eight million international tourists traveling into India but we have over 400 million Indian travelers traveling. So, the strength of the Indian market has never been better. At all levels of the 400 million people you need hotels and accommodation. And as people earn more money they want to move on to the next best thing. So, there is a lot of demand for luxury products within India, whether it is cars,hotel rooms, luxury dining or experiences. That has fueled a demand to supply and create those products. At all segments of the market I’ve seen growth; we are growing at seven something percent.

Park Hotel in Goa, India

The Park Calangute Goa

LUX: What’s the ultimate luxury in hospitality?
Priya Paul: You know I think I’m more of an explorer, I like exploring new places and cities or neighborhoods. For me, the luxury is in the exploration, in getting to know the area. I used to plan everything a lot more and now I just go to a place and I just discover. I think that’s also quite exciting, to just explore and you never know what you are going to find. Also, I always look for a hotel that is interesting, design wise. I typically don’t choose a chain hotel to stay in, unless there are brands doing new things. I don’t mind doing things once or twice, just to see what’s on. I look for a clean aesthetic, contemporary rooms; similar to what I do now with hotels. On the other hand, I also sometimes like grand, luxurious hotels and those old-fashioned hotels can sometimes be quite charming and interesting too. It depends on the destination.

LUX: You are a trustee of Indira Gandhi National Center for the Arts (IGNCA) and board member of the National Council of Science Museums. You’re passionate about art and design, an art collector too – where did your love of the arts begin and how do you incorporate it into what you do?
Priya Paul: I think my love of the arts started off because I lived in Calcutta with my parents. Calcutta at that stage, and even now, is considered a very artistic city. The people are artistic and into the arts whether its music, dance, theatre or fine art. At a young age I did oil painting and my parents would take us to all the exhibitions in town. And at that time, in the seventies, there weren’t many art exhibitions in India but there were some in Calcutta. We would go to exhibitions, to see art and new artists. At that time, my parents collected art for the hotels, as well as personally, and so we were exposed to it at a young age and it just stayed with me.

Read next: The hottest new hotel opening on the Vietnamese coastline 

LUX: You’ve received numerous accolades and acknowledgements that include the FHRAI (Federation of Hotel and Restaurant Association of India) who inducted you into their hall of fame in 2010. You were awarded “Excellence in Design Innovation 2011” by Condé Nast Traveller India. Which one was the most special to you?
Priya Paul: Numerous and I think a lot of them are from the industry. In the early years, it was very important to get those recognitions from the industry because I was not from the industry. I was doing something quite disruptive, I was making people look at hotels in a different way. It was great to be recognised then as doing something different and being successful but I think the most proud moment was the one I got from the government of India in 2012. The Padma Shri, the fourth highest civilian honour, which was completely unexpected. I am probably one of the youngest people to get it in the industry and that was a very lovely recognition.

LUX: What does it take to be a good leader?
Priya Paul: Leadership requires different things at different times. I think I have a good “people instinct” and I enjoy working with people. But I’m also not afraid to make decisions and I think you have to be courageous as a leader, to make decisions whether they are bad or good. And you have to perform and stick by your decisions.

Park Hotel in Hyderabad, India

The Park Hyderabad

LUX: You’re a powerful female figure, with Forbes recognising you as top 100 most powerful business women in India – have you ever faced challenges in business from your gender?
Priya Paul: I’m lucky, in that I work in my own family business. When you work in your own family business you get the benefit of people accepting you because you are in that ownership and leadership role. Having said that, I started working at a very young age and I was also working at a time when there were very few young people working in business at a leadership level. Very often I felt people looked at me and thought you’re too young to be making that decision or to be in a decision-making role. I got more of a youth bias than a discrimination bias. But I was the owner and when in that position, you obviously have to handle yourself correctly whether you’re young or a woman. To me it doesn’t make a difference whether you’re a man or a woman, as long as they perform. But there are many people who have issues with it. I didn’t directly face that gender bias because of the industry I’m in. Even when I joined as a marketing manager, and General Manger of one hotel, when my father was around there were quite a few women in leadership roles in hospitality, because hospitality was much more equal. Women would always be heads of Sales and Marketing or Housekeeping, with a few General Managers and a few chefs. So there were even people twenty-five years ago in those leadership roles. There were some powerful women, even in hospitality.

LUX: Why was it important for you to be a Chairperson for the South Asia Women’s Fund?
Priya Paul: I was invited by Ford Foundation to be one of the founding directors of the South-East Asia Women’s Fund and I have always been a proponent of women’s empowerment and women’s leadership. Partly having had leadership roles in my School and College and having gone to a very pure feminist college in the US. It’s always been a part of my consciousness and so it’s my way of giving back and providing that leadership to the organisation. I was a director for many years, and I was elected to be chair a few years ago. It’s very interesting as I’m not from the field of women’s rights or activism but I think the organisation needed me to give it more direction, which I think has been quite successful. The organisation is doing good work.

LUX: If you hadn’t of gone into the family business, what would you have done?
Priya Paul: Well I’m asked that question a lot, and I have a standard answer for that. For many years I’ve said I would have been a chef. Cooking and food; it’s also a passion of mine. And luckily, I have wonderful chefs and I get to live vicariously through them. But that’s what I would’ve done, I would have run my own restaurant.

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Reading time: 14 min